Restaurant CRM alternatives: A guest CRM that’s already in your POS.
SevenRooms, Airship and ResDiary keep guest profiles and connect to your POS. In OnaPOS, the guest book builds itself from bookings and orders in the same system: who’s new, who comes back, what they spend and how they rate you.
- No extra fee
- Phone numbers masked
Tools you may be comparing
The guest tools restaurants often compare.
In one line each, from their own websites:
SevenRooms
A restaurant CRM that builds guest profiles from reservations and POS data, with auto-tags, segmentation and email marketing.
Airship
A hospitality CRM that brings together guest data from booking, EPOS and Wi-Fi systems for email marketing and visit tracking.
ResDiary
A booking platform with guest profiles, recognition of repeat diners and marketing campaigns.
Descriptions are based on each company’s own website, checked in October 2026. Product names and trademarks belong to their owners; OnaPOS isn’t affiliated with them.
Why OnaPOS
What changes with OnaPOS.
Built from bookings and orders
Every booking and every order with a phone number adds to the same guest profile.
New and returning guests
See new guests in the last 30 days, your repeat rate and each guest’s last visit.
Reviews on Google
Guests rate their visit, and happy guests are invited to review you on Google.
Phone numbers masked
Your team never sees guests’ numbers, and each restaurant sees only its own guests.
No extra fee
The guest CRM is included in your monthly fee, with no per-guest charges.
Directly with us
No distributors in between: setup and support come from the team that builds OnaPOS.
All in OnaPOS
Everything in one system.
One monthly fee per location covers all of it, with no add-ons, no per-order or per-guest charges and no minimum term.
- POS on any device: the OnaPOS app on the phones and tablets you already have.
- Ona Manager: menu, team, tables and reports in any browser.
- QR ordering and digital menu: orders land on the table’s tab.
- Reservations: a booking link in 8 languages.
- Guest CRM: new and returning guests, spend, reviews and notes.
- Scheduling: weekly schedules, PIN clock-in and timesheets.
- Kitchen printing: each dish at its station, in the kitchen’s language.
- AI assistant: works across all of it, and makes changes once you confirm.
FAQ
About the guest CRM.
Where does the guest data come from?
From bookings and from orders with a phone number: QR orders that continue in WhatsApp, and online orders.
Can my team see guests’ phone numbers?
No. Numbers are always masked in Ona Manager.
Do other restaurants see my guests?
No. Each restaurant sees only its own guests.
Does it cost extra?
No. The guest CRM is included in your monthly fee.
Ready to start?
Create your account and set it up at your own pace, or talk to us and we’ll set it up with you.
One price, every feature · No minimum term · AI assistant included